Contact Us

 

Claims and Customer Service

Betsy Wixted, Manager
704.847.2321 ext. 301    
betsywixted@phpcarolinas.com  

Betsy oversees all aspects of the claims and customer service at PHP of the Carolinas. She is available as a resource for any questions or concerns that may arise.


Torri Tyson, Claims & Customer Service
704.847.2321 ext. 307
torrityson@phpcarolinas.com

Torri has many responsibilities including processing claims, provider maintenance and customer service.


Eligibility, COBRA and HIPAA

Kandis Simpson, Manager
704.847.2321 ext. 302     
kandissimpson@phpcarolinas.com     

Kandis will handle all of the eligibility maintenance for your group – including additions, terminations, changes, ID cards, HIPAA certificates and COBRA Administration


Client Services Manager

Patricia Jarvis, Vice President
704.847.2321 ext. 303   
patjarvis@phpcarolinas.com                

Pat will serve as your primary contact.  She is responsible for the overall management and maintenance of your account, including monthly billing and claims funding.   She is available to address any issues or questions you may have regarding the ongoing administration of your benefit plann.


Flex and HR Administration

De Stevenson, Manager
704.847.2321 ext. 305
destevenson@phpcarolinas.com         

De is your primary contact and is responsible for the overall management and administration of your Flexible Spending Accounts, HRA Administration, as well as custom “Hybrid” Plans.


Lynn Marie Easton, Claims & Customer Service
704.847.2321 ext. 306  
lynnmarieeaston@phpcarolinas.com     
                                   
Lynn Marie’s responsibilities include HRA and Flex claims processing and customer service.


Sales & Marketing

Richard G. Dunn, President
704.847.2321 ext. 304
rgdunn@phpcarolinas.com                     

Richard is responsible for developing new business, securing all quotes/rates affiliated with the benefit programs.  In addition, he will also be available as an administrative contact as needed.


Finance

Joel Thompson, Chief Financial Officer
704.847.2321 ext. 308
jthompson@phpcarolinas.com

Joel is responsible for managing all financial functions within PHP of the Carolinas, including monthly billings, premium remittance, funding requests and funding releases

 

PREFERRED HEALTH PLAN OF THE CAROLINAS
PO BOX 220397 CHARLOTTE, NC  28222
LOCAL: 704.847.2321     Toll Free: 866.636.0239     FAX: 704.847.3014