Claims and Customer Service
Betsy Wixted, Manager
Betsy oversees all aspects of the claims and customer service at PHP of the Carolinas. She is available as a resource for any questions or concerns that may arise.
Torri Tyson, Claims & Customer Service
704.847.2321 ext. 307
Torri has many responsibilities including processing claims, provider maintenance and customer service.
Eligibility, COBRA and HIPAA
Kandis Simpson, Manager
Kandis will handle all of the eligibility maintenance for your group – including additions, terminations, changes, ID cards, HIPAA certificates and COBRA Administration
Client Services Manager
Patricia Jarvis, Vice
704.847.2321 ext. 303
Pat will serve as your primary contact. She is responsible for the overall management and maintenance of your account, including monthly billing and claims funding. She is available to address any issues or questions you may have regarding the ongoing administration of your benefit plann.
Flex and HR Administration
De Stevenson, Manager
704.847.2321 ext. 305
De is your primary contact and is responsible for the overall management and administration of your Flexible Spending Accounts, HRA Administration, as well as custom “Hybrid” Plans.
Lynn Marie Easton, Claims & Customer Service
704.847.2321 ext. 306
Lynn Marie’s responsibilities include HRA and Flex claims processing and customer service.
Sales & Marketing
G. Dunn, President
704.847.2321 ext. 304
Richard is responsible for developing new business, securing
all quotes/rates affiliated with the benefit programs. In
addition, he will also be available as an administrative
contact as needed.
Joel Thompson, Chief Financial Officer
Joel is responsible for managing all financial functions within PHP of the Carolinas, including monthly billings, premium remittance, funding requests and funding releases
704.847.2321 ext. 308